Welcome to Vertex Markets. By accessing or using our platform, you agree to be bound by these Terms of Service. Please read them carefully before registering or using any of our services.

1. Acceptance of Terms

By creating an account, depositing funds, or using any feature of Vertex Markets, you acknowledge that you have read, understood, and agree to these terms. If you do not agree, you must not use the platform.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts in your jurisdiction. By registering, you represent that the information provided is accurate and complete.

3. Account Registration

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorised access. Vertex Markets is not liable for losses resulting from compromised credentials.

4. Deposits and Payments

• Deposits can be made via supported payment methods including M-Pesa, mobile money, bank transfer, and cryptocurrency.
• Minimum deposit amounts are set by the platform and displayed on the deposit page.
• All deposits are subject to verification. Fraudulent deposits may result in account suspension.
• Deposit processing times vary by payment method.

5. Investment Packages

• Investment packages are offered with specified ROI percentages and durations.
• Returns are calculated based on the invested amount and the package's ROI rate.
• Past performance does not guarantee future results. All investments carry inherent risk.
• Daily trade limits may apply per package as specified on the platform.

6. Withdrawals

• Withdrawals are processed to the user's registered payment method (typically M-Pesa).
• Withdrawal fees are tiered based on the user's active package (ranging from 3% to 7%), plus a platform processing fee.
• Daily withdrawal limits apply and may vary based on the user's referral tier.
• Vertex Markets reserves the right to delay withdrawals for security verification.

7. Referral Programme

• Users may earn commissions by referring new users to the platform.
• Commission rates and tier thresholds are set by the platform and may change.
• Self-referral, fraudulent referrals, or referral abuse may result in forfeiture of commissions and account suspension.

8. Prohibited Activities

You agree not to: use the platform for money laundering or illegal activities; create multiple accounts; attempt to manipulate or exploit the system; share your account with third parties; or engage in any activity that disrupts the platform.

9. Intellectual Property

All content, design, trademarks, and technology on Vertex Markets are owned by us or our licensors. You may not copy, modify, distribute, or reverse-engineer any part of the platform.

10. Limitation of Liability

Vertex Markets provides the platform "as is" without warranties of any kind. We are not liable for losses arising from market fluctuations, payment processing delays, system outages, or user error. Our total liability is limited to the amount in your wallet balance.

11. Account Termination

We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or pose a risk to the platform. Users may close their accounts at any time by contacting support.

12. Modifications

We may update these terms at any time. Continued use of the platform after changes constitutes acceptance of the revised terms. Material changes will be communicated via email or platform notification.

13. Governing Law

These terms are governed by and construed in accordance with the laws of Kenya. Any disputes shall be resolved through arbitration in Nairobi, Kenya.

14. Contact

For questions about these terms, contact us at support@vertexmarkets.com.